FAQ’s
1. How do I get started with a psychic reading?
Getting started is easy! Simply visit the psychic’s page, choose the reading duration that fits your needs, and click the PayPal button. Once the payment is processed, you’ll be directed to the chat, where you can start your session with the psychic.
2. How do I pay for my session?
Payments are securely handled through PayPal. You can pay using PayPal, credit/debit cards, Venmo, or Apple Pay depending on your region. No matter which method you choose, all payments are processed securely through PayPal’s payment gateway.
3. Do I need a PayPal account to pay for a session?
No, you don’t need a PayPal account to make a payment. You can simply pay using a credit or debit card through PayPal’s secure payment system without creating an account.
4. What if I don’t have a credit or debit card?
If you don’t have a credit or debit card, you can still pay using Venmo (if linked to your PayPal account) or Apple Pay (if available in your region).
5. How will I know when my session is about to end?
When your session is close to ending, you will see a countdown timer on the chat. Once the timer hits zero, the session will freeze, giving you the option to extend the session or end it.
6. What happens if I need more time for my session?
If you need more time, you can easily extend your session. After the initial time ends, a prompt will appear giving you the option to extend the session at a discounted rate. The chat history will be retained, so you won’t lose any context.
7. Are my payments secure?
Yes, all payments are processed securely through PayPal’s trusted platform. PayPal uses industry-leading encryption to keep your personal and financial information safe.
8. How do I contact customer support?
If you have any questions or issues, feel free to contact our support team via email or through the support chat on our website. We’re here to help and ensure you have a smooth and enjoyable experience.
9. Do I need to create an account to use the site?
No, you do not need to create an account to use the site. You can simply choose your desired psychic, select a session duration, and pay for the session to start. We aim to provide a simple and seamless experience without unnecessary sign-ups.
10. Can I stay anonymous during my session?
Yes, you can remain completely anonymous. We do not require any personal information other than your payment details to complete the transaction. Your privacy is very important to us.
11. Are my chats stored or saved anywhere?
No, we do not store any chat conversations. For your privacy, once the session ends, the chat history is erased. Our platform does not retain any data about your session after it concludes.
12. Can I get a refund if I’m not satisfied with my reading?
Unfortunately, we do not offer refunds for sessions that have been completed. However, we want you to have a positive experience, so if you encounter any technical issues or problems with your session, please contact our support team for assistance.
13. Can I choose my psychic?
Yes! We have a list of psychics available, each with their own profiles and unique specialties. You can choose the psychic that best suits your needs by browsing their profile, reading their bio, and checking out their session availability.
14. How do I know which psychic is right for me?
We provide detailed bios for each psychic, including their areas of expertise, experience, and any certifications they may have. You can also see reviews from other users to help guide your decision.
15. Can I schedule a session in advance?
Currently, our system does not support scheduling in advance. However, you can visit any psychic’s page to purchase a session at any time, and the session will start as soon as the payment is processed.
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