Privacy Policy
Effective Date: 25/02/2025
Last Updated: 01/04/2025
At Mystic Lotus Psychic Chat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website, mobile applications, or related services (collectively, the “Mystic Lotus Platform”).
By using the Mystic Lotus Platform, you agree to the practices outlined in this policy. If you have any questions, please contact us at service@mysticlotus.pro.
1. What Does Mystic Lotus Psychic Chat Do?
Mystic Lotus Psychic Chat connects users with experienced psychics, advisors, and spiritual guides for live chat and psychic services. The services provided are for entertainment purposes only.
2. What Information Do We Collect?
a) Information You Provide
- Personal Information: Name, email address, phone number, and contact details.
- Chat Transcripts: Conversations with advisors, including recordings if applicable.
- Preferences & Responses: Data from sign-up, surveys, and interactions with the platform.
- Health & Well-being Information: Any voluntarily shared insights about personal health, mental well-being, or spiritual matters.
- Profile Information: Details you provide to personalize your experience.
b) System-Generated Data
- Usage Data: Device type, IP address, browser type, operating system, pages visited, and interactions with the platform.
- Location Data: If enabled, we may collect your approximate location for relevant services.
3. How Do We Collect Data?
We collect data through the following methods:
- Account Registration: Information provided during sign-up.
- Communications: Data from chats and interactions with advisors.
- Third-Party Integrations: Data received from services like Google or social media if you log in through them.
- Cookies & Tracking Technologies: Automatically collected data for improving user experience and security.
4. How Do We Use Your Data?
We use your personal information for the following purposes:
✅ Providing Services: To connect you with psychics and advisors.
✅ Personalization: To recommend advisors and customize your experience.
✅ Platform Improvement: To analyze usage trends and enhance service quality.
✅ Legal & Security Purposes: Fraud detection, regulatory compliance, and dispute resolution.
5. How Do We Use Cookies?
Cookies help us:
- Maintain session data and improve security.
- Personalize content and advertising.
- Analyze platform performance and enhance user experience.
You can manage cookie preferences in your browser settings. However, disabling cookies may affect certain features.
6. How Do We Share Your Data?
🔹 We do NOT sell or rent your personal data. However, we may share information in the following cases:
✅ Service Providers: Trusted third parties that help us operate, support, and improve our platform.
✅ Legal Compliance: If required by law or to protect rights, prevent fraud, or enforce policies.
✅ Business Transactions: If Mystic Lotus undergoes a merger, acquisition, or asset sale, your data may be transferred.
7. How Can You Review, Correct, or Delete Your Data?
You have the right to:
✔️ Access your personal data.
✔️ Update incorrect or outdated information.
✔️ Delete your account and data (subject to legal retention requirements).
To request any of the above, contact us at service@mysticlotus.pro.
8. How Do We Keep Your Data Secure?
We use industry-standard security measures to protect your data. However, no online system is 100% secure. Please use strong passwords and keep your login credentials confidential.
9. Additional Considerations for Mobile Users
If you access our platform via a mobile device, some features (e.g., push notifications, location services) may require access to your device settings. You can manage these permissions via your mobile settings.
10. Minors Under Age 18
Mystic Lotus Psychic Chat is not intended for individuals under 18 years old. If we discover that we have collected personal data from a minor, we will take steps to delete it.
11. International Data Transfers
We may transfer your data outside your country of residence. We follow global data protection standards, including:
- GDPR Compliance (EU/UK) – Standard contractual clauses for data protection.
- CCPA Compliance (California, USA) – Users can opt-out of data sharing.
- LGPD Compliance (Brazil) – Users can withdraw consent at any time.
For inquiries about international data transfers, email us at service@mysticlotus.pro.
12. Company Information
Mystic Lotus Psychic Chat is legally represented by:
Mr. Amar Adjodha
Avenida de la Paz 18A, La Alfoquia, Zurgena,
Almeria, Spain, Postal Code: 04661
13. Changes to This Privacy Policy
We may update this Privacy Policy as needed. If significant changes occur, we will notify users via the website or app. Please review this policy periodically.
For questions, contact us at service@mysticlotus.pro.