Privacy policy

Last Updated on: February 25, 2025

At Mystic Lotus Psychic Chat, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit or use our mobile applications, websites, or any related services (collectively, the “Mystic Lotus Platform”).

By using the Mystic Lotus Platform, you consent to the practices outlined in this policy. If you have any questions or concerns regarding this policy, please contact us.

What does Mystic Lotus Psychic Chat do?

Mystic Lotus Psychic Chat is a platform that connects users with experienced psychics, advisors, and spiritual guides for live chat and psychic services. Through the Mystic Lotus Platform, you can communicate directly with advisors, receive guidance solely for entertainment purposes.

What information and data does Mystic Lotus collect about you?

When you use the Mystic Lotus Platform, we may collect the following types of information:

Information You Provide:

- Personal Information: Name, email address, phone number, and other contact details.

- Chat Transcripts: Conversations with advisors or other users, including recordings of these interactions.

- Preferences & Responses: Information provided during sign-up, surveys, and through interactions with the platform.

- Health, Well-being, or Personal Insights: Any information you voluntarily share regarding your personal health, mental well-being, or spiritual preferences.

- Profile Information: Information you provide to build your user profile on the platform.

System-Generated Data:

- Usage Data: Information about how you interact with the Mystic Lotus Platform, including device type, IP address, browser type, operating system, and pages visited.

- Location Data: Information about your location, if enabled, for location-based services.

How does Mystic Lotus collect data?

We collect information through the following methods:

- Account Registration: When you sign up for the Mystic Lotus Platform, we collect your personal details, including your name, email, and phone number.

- Communications: Data generated during chats, calls, and other interactions with advisors or other users.

- Third-party Integrations: If you sign up through a third-party platform (such as Google or social media), we may receive data from those services in accordance with their privacy policies.

- Technical Interaction: Cookies and tracking technologies collect information as you use the platform.

How does Mystic Lotus use the data it collects?

Mystic Lotus uses your information for the following purposes:

- Providing Services: To connect you with advisors and deliver psychic and spiritual guidance.

- Personalization: To tailor your experience, such as suggesting advisors based on your preferences.

- Improvement: To enhance the features, content, and overall user experience of the platform.

- Legal Obligations: To comply with legal requirements, including fraud detection, regulatory compliance, and dispute resolution.

How does Mystic Lotus use cookies?

We use cookies to enhance your experience on the Mystic Lotus Platform. Cookies allow us to:

- Maintain session data.

- Personalize content and ads.

- Analyze usage patterns to improve platform performance.

You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect your experience on the platform.

How does Mystic Lotus share the data it collects?

Mystic Lotus does not sell or rent your personal data. However, we may share your information in the following cases:

-Service Providers: We may share your data with trusted third-party service providers who help us operate the platform, provide customer support, or improve our services.

- Legal Requirements: If required by law, we may share your data with authorities or legal entities for purposes like compliance with legal requests, protection of rights, and fraud prevention.

- Business Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

How can I review, correct, or delete my personal data?

You have the right to access, correct, or delete your personal data. If you wish to exercise these rights, please contact us at service@mysticlotus.pro. You may also request to review or update your profile information through the app or website settings.

How does Mystic Lotus keep my data secure?

We implement industry-standard security measures to protect your personal data from unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Additional Mobile Considerations

If you are using a mobile device to access the Mystic Lotus Platform, please be aware that certain features, such as push notifications or location services, may require access to your device’s hardware or software.

Minors Under Age 18

The Mystic Lotus Platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected personal data from a minor, please contact us, and we will take appropriate action to delete the data.

International Data Transfers

If you are located outside of the United States, please note that we may transfer your personal data outside your country of origin. By providing or making available your personal data, you consent to that transfer. We will take steps to ensure that your data is subject to appropriate safeguards required under this privacy policy, applicable data protection laws, and appropriate legally recognized data transfer adequacy mechanisms such as the European Commission-approved standard contractual clauses related to transfers of personal data outside of the EU. Any inquiries or complaints regarding our data privacy practices may be directed to service@mysticlotus.pro. We will respond within a reasonable period of time. You also have the right to file a complaint with the appropriate supervisory authority in your jurisdiction.